I take this train nearly daily –– and there was no mention of any line update. There needs to be a better way to be notified when the train lines have issues. There is no clear call to action on this screen. Some users might not know the name of their station.Ĭhallenge 6: The "Previous Tickets" button on the Buy Ticket screen is awkwardly floating by itself. For first-time users, Departure Vision, Trip Planner, and Train Schedules can all seem a bit overwhelming.Ĭhallenge 3: The banner at the top of the screen with the oversized NJ Transit icon serves no real purpose from a UX standpoint.Ĭhallenge 4: The interactive carousel at the bottom of the homepage is cluttered and overwhelming.Ĭhallenge 5: "Enter Station Name" should not be the only search option on the Departure Vision screen. When you tap on the menu, you're greeted with much of the same information that's found on the home screen.
Certain things like "Departure Vision" are unclear to first time users.Ĭhallenge 2: The hamburger menu in the top left corner felt clunky and out of place.
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